Refund policy

Cancellation period 

Products ordered online have a 14-day cancellation period from the date of order in accordance with the Consumer Protection Act unless otherwise stated in the product information.


Notification

Before canceling an order, the customer must contact our customer service and inform them of the cancellation and the upcoming return of the products. 

Products

All or only some of the products on order are refundable. Returned products must be in their original condition, and free from defects. The seller has the right to reduce the value of the product in whole or in part if the products have been used, have made mistakes, or the products are otherwise not in the condition in which they were sold to the customer.

Refund of payment

The payment will be refunded in the same way as the order was paid. For example, when paying with a card, the refund amount is credited to the card. If this does not work, another way will be agreed to refund the payment. 

We do not have free returns. Take a good look at the products before ordering. Contact us if you want more information about the product before ordering.

Delivery costs will be refunded according to the most favorable delivery method.